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Uncovering the Drivers of Utility Performance. Lessons from Latin America and the Caribbean on the Role of the Private Sector, Regulation, and Governance in the Power, Water, and Telecommunication Sectors

Uncovering the Drivers of Utility Performance. Lessons from Latin America and the Caribbean on the Role of the Private Sector, Regulation, and Governance in the Power, Water, and Telecommunication Sectors
  • World Bank. June 2013
  • This book conducts a micro-level analysis of various determinants of infrastructure sector performance that affect development. It focuses on the distribution segment of three basic infrastructure services: electricity, water and sanitation, and fixed telecommunications. The book is organized as follows: chapter one is introduction. Chapter two outlines changes in the electricity distribution, water and sanitation, and fixed telecommunications sectors in the Latin America and the Caribbean (LAC) region over the past 15 years. Chapter three synthesizes the impact private sector participation has had on electricity distribution, water and sewerage, and fixed-line telecommunications. Chapter four explores the institutional design of regulatory agencies and the link between regulatory governance and sector performance. Chapter five assesses the governance of state-owned enterprises (SOEs) in infrastructure, based on survey results from 45 SOEs in the water and electricity distribution sector of LAC. Chapters six examines other potential determinants for sector performance, including corruption, cost recovery, contract arrangements, and competition. Chapter seven summarizes the book's main results and describes the array of possibilities for moving forward.
  • Main themes: Legal aspects, Sanitation, Water operators, Water services
  • Main target audience: Governments, Policy makers, Utility managers
  • Main purpose: Advocacy
  • Type of resource: Key messages, Lessons learned, Performance report
  • Download file (14.5 MB)
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Published in 2015