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Water in Asian Cities - Utilities Performance and Civil Society Views

Water in Asian Cities - Utilities Performance and Civil Society Views
  • Asian Development Bank (ADB). January 2004
  • This document provides a study on the performance of water supply and sanitation utilities in eighteen Asian cities and explores how civil society perceives its role in improving water services in the cities. The presented data comprise essential benchmarking indicators on service level, service quality, operational efficiency, and financial management. Also included are broader performance dimensions including water resources management, policy and regulation, private sector participation, small-scale service providers, wastewater and sanitation, and urban flood management.
  • Geographical coverage: Asia, Bangladesh, Cambodia, China, India, Indonesia, Japan, Korea (Republic of), Lao People's Democratic Republic, Malaysia, Mongolia , Nepal, Pakistan, Sri Lanka, Uzbekistan, Viet Nam, Chengdu, Colombo, Delhi, Dhaka, Ho Chi Minh City, Hong Kong, Jakarta, Karachi, Kathmandu, Kuala Lumpur, Manila, Osaka, Phnom Penh, Seoul, Shanghai, Tashkent, Ulaanbaatar, Vientiane
  • Main themes: Consumer satisfaction, Perceptions, Sanitation, Tariffs, Urban areas, Utility services, Wastewater, Water operators, Water supply
  • Main target audience: Customer groups, Local officials, Utility managers
  • Main purpose: Assessment
  • Type of resource: Indicators, Performance report, Survey results
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Published in 2015