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(The) Hard Way to the High Road. Transition of Community-based Water Groups to Professional Service Providers in Indonesia

(The) Hard Way to the High Road. Transition of Community-based Water Groups to Professional Service Providers in Indonesia
  • World Bank Water and Sanitation Program (WSP). January 2011
  • This document introduces the project, "Upgrading Community-based Piped Water Services with Private Sector Support", which is led by the Ministry of Public Works of Indonesia and jointly supported by the Water and Sanitation Program of the World Bank and the Indonesia Infrastructure Initiative (Indii), an Australian Government-funded project. The project has been supporting the construction of village water infrastructure to be managed by users through community-based water organizations (CBOs) and provides information about the current situation, some lessons learned and recommendations.
  • Geographical coverage: Asia, Indonesia
  • Main themes: Community management, Consumer satisfaction, Fee collection, Infrastructure, Sanitation, Utility services, Water services, Water supply
  • Main target audience: Community, Community project officers, Development agencies, Local governments, Service providers, Utility managers
  • Main purpose: Advocacy
  • Type of resource: Briefing note, Case studies, Lessons learned, Recommendations
  • Download file (586 KB)
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Published in 2015